Last updated: October 3, 2026
HomeVault (“we”, “us”) built the HomeVault app as a tool to help you manage your home and connect with local service businesses. This policy explains what information we collect, how we use it, and the choices you have. By using the app, you agree to the practices described here.
Account information: your name and email address when you register, and a password held securely as a credential hash.
Home information you enter: property addresses, appliance and inventory details, bills, documents and photos you upload, tasks, projects, and messages you send through the app.
Business information: for business accounts, profile details, team member names and emails, service offerings, licensing details, and project records.
Usage and device data: approximate location (to surface nearby service providers), device identifiers, and interaction logs used to keep the app secure and reliable.
Payment data: subscription and seat purchases are processed by Stripe. We never see or store your full card number; we retain only the transaction status and identifiers Stripe returns.
To provide the features you requested — displaying your property records, scheduling reminders, sending quotes, and connecting you with service businesses.
To send bill reminders and account notifications through your chosen channels (in-app, email, or push).
To verify business license status where applicable, to operate and maintain the service, and to prevent fraud and abuse.
We do not sell your personal information. We share data only with service providers that help us operate (such as Stripe for payments and cloud storage for files you upload), when required by law, or to protect rights and safety. Business profile information you publish is visible to other users for the purpose of booking services.
Your data is stored on secured cloud infrastructure. Documents and photos you upload privately are access-controlled and only visible to accounts you authorize. We apply reasonable technical and organizational measures, but no system is perfectly secure.
We keep your records for as long as your account is active. If you deactivate your account, we retain your data to allow reactivation and for dispute resolution, then delete it according to our retention schedule unless law requires otherwise.
You can view, edit, or delete your property records and uploaded files at any time within the app. You can manage reminder channels in Settings, transfer a home to a new owner, or deactivate your account. You may also request export or deletion of your data by contacting us.
HomeVault is not directed to children under 13, and we do not knowingly collect their personal information. Household members may be added by an adult account holder for coordination purposes.
We may update this policy as the app evolves. We will reflect the changes here and update the effective date above.
Questions about this policy or your data? Contact us at support@homevaultmanager.base44.app or through the in-app Help Center.